Shipping & Returns
We aim to dispatch your orders within 24 hours of purchase.
All orders placed before 12 pm (noon) will be dispatched the same day. Any orders placed after 12pm will be delivered the next working day.
We offer free delivery to all areas in Kuwait, and they will be delivered by a member of our logistics team.
We aim to dispatch your orders within 24 hours of purchase. Orders placed on a Friday will be processed the following day as the store is closed.
We strive to always give you the best service possible. Our partners for international shipping are DHL and FedEx.
We have a 14-day exchange and returns policy, which means your item must be exchanged or returned for store credit within 14 days from date of purchase.
Refunds will only be issued if the return is made within 24 hours from time of purchase, as per Kuwait Consumer Protection Law No. 39/2014 concerning gold and watches.
To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact us at firstname.lastname@example.org or alternatively call us at +965 94440222 for assistance.
For the time being, all international sales are final sale and will not qualify for exchanges or returns.