We have a 14-day exchange and returns policy, which means your item must be exchanged or returned for store credit within 14 days from date of purchase.
Refunds will only be issued if the return is made within 24 hours from time of purchase, as per Kuwait Consumer Protection Law No. 39/2014 concerning gold and watches.
To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact us at email@example.com or alternatively call us at +965 94440222 for assistance.